Refund policy

We want you to love your new gravel gear!

But we know mistakes happen. If there's an issue with your order, reach out, and we'll make it right.

We offer a 30-day guarantee, which means you have 30 days from the date you receive your item to request a return.

If your gear arrives misprinted, damaged, or defective, we'll replace it or issue a full refund—no questions asked.

To start a return, fill out our Return and Refund Form.

Sizing Issues

Check our sizing guide before ordering—it helps. Wrong size? Reach out, and we'll help.

Refunds

Once we approve your return, you'll get an email confirmation and your refund within 10 business days. Your bank or credit card company might need a few extra days to post it, so give it 15 days total before reaching out.